Trimex Print - Privacy Policy

At Trimex Print, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect several types of information from and about users of our website:

Personal Information: Name, email address, phone number, shipping address, and billing information
Order Information: Products purchased, order history, and preferences
Technical Information: IP address, browser type, device information, and operating system
Usage Information: Pages visited, time spent on pages, and navigation patterns

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders and account
Provide customer support and respond to inquiries
Send marketing communications (with your consent)
Improve our website, products, and services
Detect and prevent fraud or unauthorized activities
Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, sale, or acquisition of our business

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Your Privacy Rights

You have the right to:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Opt-out of marketing communications
Object to processing of your personal information
Request data portability

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our support page.